FAQs

Answers to Your Most Pressing Questions

A. Compliance

1. How do we help customers comply with the standards?

We start by evaluating, auditing, and refining your existing system to recommend the best steps toward compliance. Once changes are agreed upon, we implement the necessary features and request our customers to perform UAT (User Acceptance Testing). While we can’t apply for certifications on your behalf, we’ll help you streamline the process—ensuring everything meets or exceeds the required standards.

2. How do we protect data privacy during the evaluation process?

We recommend granting our team secure, remote access to your environment, allowing us to review data in authorized settings. This ensures sensitive information remains protected while we assess your system setup.

3. Do we provide formal attestation or file attestation services?

Currently, no—we don’t offer formal attestation services. However, we’re developing a framework to assist our clients in this area in the near future.

4. What if a customer cannot get certified for certain compliance or standards?

Our role is to help you pass UAT and align your systems with the required standard. However, final filing and attestation lie outside our scope. While we can’t guarantee certification, our track record shows a high success rate in preparing clients for compliance milestones.

B. Fintech - Industries We Specialize In

1. Do we create customized solutions or use pre-built systems?

We offer both. Depending on your goals, you can opt for a fully tailored fintech platform or implement our pre-built modules, designed to integrate seamlessly with your existing setup.

2. Which Stock Market Analysis & Research features do we specialize in?

We excel in building functionalities like Watchlists, Stocks & ETFs, Earning Calendars, Charts as a Service, Portfolio Analytics, Financial Metrics, Alerts, Custom Screeners, Backtesting, and more.

3. What type of commodities do we support?

Our applications currently handle Equity, ETFs, Mutual Funds (MF), Options, Bonds, Futures, Forex, and Crypto.

4. Do we develop full-fledged stock trading platforms?

At present, no. We’re equipped to build advanced analysis and research tools but do not offer complete stock trading application services.

C. E-Commerce

1. Why might I need Icecat? Do I have to pay for it?

Icecat is a high-quality product content distributor. It lets you manage and distribute rich product information—helping you entice buyers to make purchases. Icecat is free and available online, though certain premium features may incur costs.

2. Is Essendant’s e-Commerce Database (ECDB) 2.0 worth it?

ECDB 2.0 is a premium product content solution offering highly detailed, customized data. It can save you significant time and expense by reducing the need for extensive in-house research—making it a valuable investment for many businesses.

3. Why is GFK Etilize Spex needed?

GFK Etilize Spex helps globalize your e-commerce listings, supporting up to 25 major regions and languages. This means your products are automatically optimized for various markets, potentially expanding your reach and sales.

4. What if we’re not interested in major content optimization tools?

No worries—we can still provide a customized content integration setup that’s exclusively tailored to your website.

D. Distributor Integration

1. Why integrate Ingram Micro?

Ingram Micro (through Etilize) automates product data collection, making it simpler and more accessible to merchants, manufacturers, and consumers. This unified data approach ensures everyone sees consistent information.

2. What about Tech Data Corporation?

Tech Data offers comprehensive product lines (software, networking, peripherals) as well as pre- and post-sale training, service, and support. Integrating their solutions can streamline your supply chain and enhance customer experience.

3. How does SP Richards Co help?

With SearchPro Enhanced E-Content and Search, SP Richards Co offers an intuitive product search engine that can significantly improve user experience for your e-commerce store.

4. I’m not based in the U.S.—can you still help?

Absolutely. We have extensive experience working with businesses across the Middle East, Central Asia, Eastern Europe, and beyond. We can localize your solutions for global audiences, ensuring you’re ready to sell worldwide.